Citizen agencies/factions besides the CCA were neglected this last bit 100%, no one denies that and you're right about avenues being unexplored that could be. The team's extremely eager to reward roleplay and people being creative themselves. We believe this will alleviate some of the issues you're presenting alongside the administration's less hands-on approach concerning limiting players' imagination/creativity.
TLDR: The Administration is removing a lot of red tape you guys are used to dealing with.
You guys want to grow a garden on the rooftop to help during a period where rations are cut off? Go for it. However, CCA has the right to shut that shit down.
Units have in this last iteration gone to the CMS to be treated for minor things because ICly.. no one wants to be cooped up in the med bay.
Our main thing is, whatever you can think of and you believe would be believable to happen in a dystopian tyrannical alien regime, do it. If you're uncertain about it, ask. We want players to know they don't need to make authorization threads for regular day-to-day things any person living in this setting would do to try to better their life that isn't blatantly going against the Combine.. and if it is, hiding it.
As for CMS, I believe there's going to be a new spin on the CMS by
@Jon and
Snaffle
so it wouldn't hurt for you to reach out to them about further ideas. It all starts with the players though on actually utilizing the CMS.